IMPORTANT:  ACC AUSF Proposed Increase Notice  Select Community -->


my community:



Wednesday, February 17, 2016

Starting February 29th, A+E Networks is replacing their H2 channel with Viceland, a new channel aimed at millennials ages 18 - 34 and featuring loads of edgy, original content. Viceland will occupy channel 133 SD/633 HD in our Expanded Basic package. To get a sneak peek at some of the programming, go to

Monday, February 15, 2016

To All Valley TeleCom TV Customers; 

We have added BBC World News to our TV channel lineup. It airs international news and current affairs on the British Broadcasting Company's 24 hour news station. It is a part of our Expanded Basic package and can be found on channel 59 for Standard Definition and 559 for High Definition. Give it a try!

Wednesday, April 15, 2015

To All Valley TeleCom TV Customers;

On April 20th, the following high definition (HD) channels will be changing from their current east coast feed to the west coast feed;

Ch 536 -  USA Network
Ch 538 - Bravo
Ch 580 - Oxygen
Ch 594 -  SyFy

This means times for the programming on the HD channels will change to match the times for their standard definition (SD) versions. Please be aware of the new times for programming on these HD channels.


Monday, April 21, 2014

To All Valley TeleCom TV Customers; 

We are writing to inform you of some upcoming changes to the channel lineup on your television service. In order to provide television service, Valley TeleCom Group purchases programming from the various networks under contracts that dictate how we include those channels in our programming packages. Unfortunately, these contracts require us to buy groups of channels as a bundle and will not allow us to select certain channels from the group to carry. The contracts will also not allow us to sell the channels to only the customers who want them. Valley's goal is to provide quality content while managing the high costs of providing such channels and, in turn, keeping your monthly rates for television service as reasonable as possible.

In an attempt to get the lowest rates possible, Valley TeleCom Group partners with the National Cable Television Cooperative (NCTC), a nationwide group of over 900 independent TV companies, like us. The goal is to negotiate as a large group to get the best rates we can for our customers, instead of trying to negotiate as just one small company.

Recently, NCTC was in contract talks with Viacom, a media conglomerate that provides 14 of the many television channels we currently offer on our TV service. The Viacom channels we currently carry are:

Channel 68 Spike TV
Channel 93 Comedy Central
Channel 150 MTV
Channel 151 MTV 2
Channel 152 MTV Hits
Channel 155 VH1
Channel 156 VH1 Classics
Channel 158 CMT
Channel 180 Nickelodeon
Channel 185 TV Land
Channel 189 Nicktoons
Channel 190 Teen Nick
Channel 191 Nick Jr
Channel 653 Palladia

In the end, NCTC negotiated a new five-year contract that is much lower than Viacom?s initial renewal offer, so, in that regard, NCTC succeeded. However, after much deliberation and discussion, we have made the difficult decision not to accept the new increased rates. We feel the large initial increase, and subsequent annual increases for the next five years would mandate an unreasonable rate increase on our customers. As programming costs continue to rise, we know that we will be forced to increase our rates in the future, but we would like to postpone that increase for as long as possible.

Considering all of these factors, Valley TeleCom Group will be airing the Viacom channels on our TV service until April 30, 2014. At that point, the channels listed above will be removed from our channel lineup.

This was a very difficult decision and we realize some of our customers will be unhappy with no longer having these channels. Our ultimate conclusion was more customers would have been unhappy with the rate increase we would have been forced to pass onto our customers to keep the channels, and that this is the best choice moving forward in our struggle to help slow the seemingly endless escalation in the cost that you must pay for your TV service. If you should have any questions, please call us at 800-421-5711, or to learn more about the process, go to


Monday, March 31, 2014

Valley TV Customers:

We are continuing to actively negotiate with Viacom and remain hopeful to reach an agreement before midnight Eastern Standard Time today. Go to for the latest updates.


Friday, March 1, 2014

To All Valley TeleCom TV Customers:

 Valley TeleCom Group is in contract discussions with Viacom, the parent company of the following channels carried on our TV service:

  • CMT
  • Comedy Central
  • MTV, MTV2, MTVHits
  • Nickelodeon, Nick Jr., TeenNick, Nicktoons
  • Palladia
  • Spike
  • TV Land
  • VH1, VH1 Classic

Our existing agreement expires on March 31, 2014. Although we are working to negotiate a fair price for these networks after March 31, Viacom may turn off their networks or require us to remove all of their channels until a new agreement is secured.

We will update the progress on the contract talks here on our web site and on our Community Channel One as we move forward. Please contact us with questions or, for more information, please visit

Bottom Twitter Facebook email Community Center Community Channel One Online Support Check your email
Phone: 800 421 5711 Phone: 800 421 5711
Digital TV